Client Rights, Records, and Complaints
Requesting Your Health Care Records
You have the right to access your health care records. To request a copy of your records, please submit a written request by emailing [email protected]. Requests are processed in accordance with Texas law, and reasonable fees may apply.
Contacting the Texas Behavioral Health Executive Council
If you have questions about provider licensure or professional standards, you may contact the Texas Behavioral Health Executive Council (BHEC):
Filing a Consumer Complaint
If you wish to file a consumer complaint, you may do so through the Office of the Attorney General of Texas – Consumer Protection Division:
https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
Moonchild Counseling provides somatic and trauma-informed therapy for teens and women in their 20s and 30s navigating anxiety, burnout, perfectionism, people-pleasing, and emotional overwhelm. We offer in-person therapy in Bee Cave, TX serving the Austin area, and St. Petersburg, FL, along with virtual therapy across Texas, Florida, and Connecticut, creating a supportive space to feel more grounded, connected, and understood.
Quick links
Contact Info
- Florida: 7901 4th St N Ste 313, St. Petersburg, FL 33702
- Texas: 11701 FM 2244, Suite 214 Austin, TX 78738
- 512-522-2765
- Mon-Thurs 10am-7pm
- [email protected]
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